RETAIL AND ADMISSIONS ASSISTANT

About the role

You’ll be part of the Retail and Admissions team, operating out of multiple locations across the Park, including Shops, Game Kiosks, Admissions Office, and Guest Information. The role offers variety—you may work in all, some, or just one of these areas. In-house training and ongoing support will be provided to help you meet the expected standards. Be prepared to work outside for all or part of the day on occasion.

Responsibilities

• Sales and till operations
• Merchandising
• Maintaining clean and tidy gift shops and admissions areas
• Assisting with other duties as directed by the management team

Requirements

• Highly organised with attention to detail
• Smart appearance and ability to act as a good ambassador for Wicksteed Park
• Effective verbal and written communication skills
• Safety-conscious mindset
• Willingness to learn and be trained in IT systems
• Ability to follow instructions and procedures
• Capability to handle challenging situations calmly while maintaining a professional and empathetic approach

Benefits

• Flexible and fun working environment with varied daily tasks
• Personal development opportunities, including induction, training, and learning about Wicksteed Park’s heritage
• Supportive team environment with recognition for achievements
• Social events throughout the year
• Parking pass valid during employment, allowing access to the country park when off-duty
• Discounted food and drinks in catering outlets
• Ride wristbands and discounts on Wicksteed Park events

Schedule

This is a seasonal role with flexible hours that vary based on business needs and ride operations. Availability for weekend work and weekday shifts during peak season is required.

Pay

Pay is in line with the National Minimum Wage.