Retail Analyst

About the role

AmeriLux is hiring a Retail Analyst who focuses on building and maintaining strong customer relationships, identifying sales opportunities, and providing outstanding support to clients. The Retail Analyst plays a vital role in driving revenue growth and contributing to the overall success of the company.

Key Responsibilities

• Serve as the primary contact for large retail accounts, resolving inquiries and issues fully and fast.
• Maintain regular contact with existing accounts and proactively identify sales and reorder opportunities.
• Respond to inbound inquiries, qualify leads, and support new business development.
• Provide product information, quotes, and order status updates, and follow through to completion.
• Coordinate with operations and supply chain for smooth order processing and on‑time delivery.
• Analyze order patterns, product mix, and account activity to flag risks and growth opportunities.
• Build and maintain account dashboards and reporting: revenue, margin, fill rates, forecast vs. actual.
• Prepare sales reports and forecasts for customers and internal teams.
• Maintain accurate records of customer interactions and sales activity in the CRM.
• Participate in sales meetings and training to deepen product and market knowledge.

Requirements

• Experience in account management, sales, or a commercial/analyst role.
• Strong Excel and data skills; comfortable working with large data sets.
• Clear communicator who can present to customers and internal leadership.
• Organized operator who keeps many moving parts on track.
• Retail experience preferred.

Benefits

• Nationally award‑winning zero‑dollar deductible healthcare plan.
• On‑site healthcare clinic, free to all team members.
• Comprehensive dental and vision insurance.
• Disability and life insurance.
• 401(k) match.
• Employee assistance program.
• Paid time off.
• Flex spending account access.