Retail Administrative Coordinator
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Join our Fortune 100 family—the world’s leading off-price retailer—across brands like TJ Maxx, Marshalls, HomeGoods, and more.
About the Role
Supports store management in the execution of store-related administrative functions. Ensures an excellent customer experience by engaging and interacting with all customers and maintaining a clean, organized store.
Responsibilities
- Role models outstanding customer service and creates a positive internal and external customer experience.
- Promotes a culture of honesty and integrity; maintains confidentiality.
- Takes an active role in the hiring process (scheduling interviews, conducting reference checks) and onboarding of new Associates.
- Maintains Associate personnel files.
- Performs daily cash office functions and maintains cash office standards.
- Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisition.
- Maintains proper Associate coverage in service areas for a positive customer experience.
- Supports and responds to coverage needs throughout the store.
- Ensures store team executes tasks and activities according to store plan; prioritizes as needed.
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
- Provides and accepts recognition and constructive feedback.
- Partners with Management on Associate training needs to increase effectiveness.
- Ensures adherence to all labor laws, policies, and procedures.
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
- Promotes credit and loyalty programs.
- Supports and participates in store shrink reduction goals and programs.
- Promotes safety awareness and maintains a safe environment.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Outstanding communication and organizational skills with attention to detail.
- Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
- Team player, working effectively with peers and supervisors.
- Able to train others.
- 1 year of retail and 6 months of leadership experience.
Benefits
- Associate discount.
- Employee Assistance Program (EAP).
- Smoking cessation and bereavement support.
- 401(k) Associate contributions.
- Child care and cell phone discounts.
- Pet and legal insurance.
- Credit union membership.
- Referral bonuses.
Those who meet service or hours requirements are also eligible for:
- 401(k) match.
- Medical, dental, and vision coverage.
- Health Savings Account (HSA) and health care Flexible Spending Account (FSA).
- Life insurance and short/long-term disability.
- Paid parental leave.
- Paid holidays, vacation, and sick time.
- Auto and home insurance discounts.
- Scholarship program.
- Adoption assistance.
All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
Pay
This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.
Location: TJ Maxx Store 0028, North Conway, NH (1584 White Mountain Hwy).