Resupply Representative
PromptCare · New Providence, NJ · 6 days ago
OTHRFull-time
Job Responsibilities
- Accurately and efficiently process Durable Medical Equipment (DME) sales orders for all resupply needs including oxygen, ventilator, tracheostomy and enteral nutrition
- Verify insurance and update patient files - which include demographics, insurance, and benefit information
- Manage patient prescriptions, requesting prior authorization, if necessary to fill the order
- Communicate with patients and providers via telephone, email, and web portals
- Develop working knowledge of Brightree, Document EMR Management, Microsoft Office, MS Teams, McKesson, Cardinal. Resupply web portals and other various applications or software pertaining to patient resupply fulfillment
- Document and computer input of the new referral and subsequent patient admission from start to finish is critical and must always follow PromptCare’s policies and procedures
- Maintain and fulfill responsibilities for productivity metrics
Requirements
- High School Diploma or equivalent
- Associate degree or some college preferred
- Work experience in a Respiratory Home Durable Medical Equipment company
- Must have strong PC skills, especially the MS Office suite
Qualifications
Self-starter with a passion for providing exceptional customer service.
Skills
- Strong PC skills, especially the MS Office suite
- Working knowledge of Brightree, Document EMR Management, Microsoft Office, MS Teams, McKesson, Cardinal. Resupply web portals and other various applications or software pertaining to patient resupply fulfillment
Benefits & Perks
- Comprehensive Medical, Dental, and Vision Package
- 401(k) Plan with Company Match
- Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
- Life Insurance: Standard coverage with optional enhancements
- Employee Assistance Program: Free counseling and coaching sessions
- Emotional Well-being and Work-Life Balance Resources
- Short & Long-Term Disability: Company-paid with optional supplements
- Accidental Death and Dismemberment Insurance
- FSA and HSA: Manage healthcare expenses
- Commuter Spending Programs
- Volunteer and Engagement Opportunities
- Employee Referral Bonuses
- Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans
Pay
Salary range: $25,000 - $35,000 annually
Schedule
Full-Time, 40 hours per week, Mon-Fri