Restroom Valet - HRC New York
About the Company
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues, and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook, and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, displayed at its locations around the globe.
In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation marks the fourth consecutive year the brand has been among the top in this category. HRI is the first privately-owned gaming company designated a U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity, and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. For more information, visit www.hardrock.com or shop.hardrock.com.
Responsibilities
- Opening doors, where applicable
- Welcoming and thanking the Guests
- Answering questions – accurately and politely
- Maintaining a clean and organized restroom area
- Directing Guests to areas and restrooms
- Communicating with security for co-workers, Guests, and celebrities
- Assisting Servers, Server Assistants, and Managers wherever possible
- Performing opening, closing, & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, restroom maintenance, etc.
- Assuring the complete satisfaction of each and every guest
- Creating memorable experiences
- Engaging with the Guests to create “raving fans” or REGULARS (talk to Guests as much as possible, people should want to come back to see you)
Benefits
We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status. For a full list of Team Member Benefits, visit our career site: www.gotoworkhappy.com/benefits.
Pay
Hourly Wage: $17.00/hr
Pay Range: $16 - $21