ReStore Assistant Manager

About the role

The ReStore Assistant Manager is responsible for assisting in the day-to-day operations of the ReStore. The ReStore is a retail business that sells donated building materials, furniture, and appliances at discounted prices to generate revenue to support Habitat for Humanity of Washington, DC and Northern Virginia in its mission to build homes, communities, and hope.

Responsibilities

• Financial success of the ReStore, including achieving revenue and profitability goals
• Customer service, sales assistance, and assistance to donors through active and engaged sales floor presence
• Leadership, development, and performance management of the store employees
• Overseeing volunteers and volunteer groups, making their experience meaningful
• Maintaining Habitat’s branding, merchandising, pricing, and presentation standards
• Screens for product usability when donors call or bring in donations
• Communicates and coordinates with Donations Coordinator regarding incoming donations
• Operations management for the store in partnership with the manager
• Ensures store safety and cleanliness
• Other Duties as assigned

Qualifications

• A minimum of 1-year responsible leadership, directing successful teams and accountable for meeting business objectives, preferably in a retail environment
• Minimum high school diploma or equivalent, bachelor’s degree preferred
• Excellent application of customer service, interpersonal, and communication skills; ability to interact with donors, customers, volunteers, and other constituents in-person, by phone and in writing
• Visual Merchandising: knowledge of best visual and marketing display practices
• The ability and willingness to call on existing and potential donors to increase merchandise in the store
• Demonstrated ability in training, managing, leading, and developing employees in a consistent, positive and safety conscious manner
• Basic computer skills
• Ability to spend majority of the day standing, walking, and moving about ReStore assisting customers. Work may require climbing ladders, considerable standing, bending, kneeling, and reaching in awkward and tiring positions
• A history of successfully adapting to rapidly changing conditions with unexpected shifts in priorities
• Must pass Criminal Background Check and Sexual Offender Check
• Must be able to safely lift and position at least 50 pounds

Compensation and Benefits

Habitat DC-NOVA strives to foster a collaborative, supportive, and flexible work environment with a dynamic and passionate team that is committed to creating affordable homeownership opportunities for everyone. The salary range for this position is $45,000-$53,000 annually, commensurate with experience and qualifications. We offer a competitive salary and benefits package including healthcare benefits, vision benefits, dental benefits, life and disability insurance, retirement savings plan with an employer contribution, generous paid time off, and more.

To Apply

Please submit a resume and cover letter with your desired salary to John Cuevas at [email protected]. Include “ReStore Assistant Manager - Alexandria” in the subject line.