Restoration Supervisor/Crew Chief/Lead Tech
SERVPRO® Team Bowen · Mint Hill, NC · 27 mo ago
ManagementFull-time
Primary Responsibilities
- Facilitate a positive customer experience and ensure customer satisfaction of services.
- Communicate clear expectations to production technicians and supervise their activities.
- Cookordinate and perform production processes as scheduled and ensure quality control.
- Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
- Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
- Document a detailed and accurate job file to support the services provided.
- Manage and control labor and consumable usage on assigned projects.
Position Requirements
- Effective written and oral communication.
- Basic math skills.
- Experience in cleaning/restoration preferred.
- High school diploma/GEDIICRC certifications preferred.
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
- Ability to sit/stand/walk for prolonged periods of time.
- Ability to repetitively push/pull/lift/carry objects.
- Ability to work with/around cleaning products/chemicals.
- Ability to travel locally and out of state when necessary.
- Ability to successfully complete a background check subject to applicable law.