Restoration Supervisor

About the role

At SERVPRO Team Wall, the former SERVPRO Franchise of the Year, we take pride in restoring homes, businesses, and peace of mind. Every day, your work helps customers recover from unexpected fire and water damage events. We offer competitive pay, ongoing training, and opportunities to expand your knowledge in the restoration industry.

Responsibilities

• Support Daily Operations: Work alongside restoration technicians, set project expectations, and ensure work meets SERVPRO standards
• Work Directly with Customers: Maintain positive interactions and keep customers updated throughout each job
• Keep Projects on Track: Document job progress, help manage labor, and support scheduling and budgeting needs
• Promote a Safe Work Environment: Spot potential hazards and help put safe practices in place
• Respond When Needed: Participate in the on‑call rotation, including helping with local and out‑of‑town storm work when required
• Help Build Team Skills: Assist with training and guiding technicians as they learn and grow

Requirements

• 6+ months of restoration experience
• Strong communication and problem‑solving skills
• Professionalism, dependability, and a valid driver’s license
• IICRC certifications (preferred)
• Ability to handle fast‑paced situations and utilize company software with ease
• Clear communication and ability to balance several tasks at once

Benefits

• Free uniforms
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Training & development
• Competitive pay and advancement opportunities
• Supportive, close‑knit team with a strong reputation
• Meaningful work that directly benefits your community

Pay

$22.00 - $26.00 per hour