Restoration Project Manager

Department: Restoration – Location: Cumberland, RI

About the role

Cotton Holdings, Inc. is a diversified holding company whose subsidiaries deliver property restoration and recovery, construction, roofing, logistical support, temporary workforce housing, and culinary services worldwide. The company combines these services with top talent, innovative technology, and a large inventory of company-owned assets to provide clients with a total solutions package for disaster events and large development projects.

Responsibilities

• Communicate with operations daily to ensure projects run smoothly.
• Keep customers and insurance adjusters updated on all project activities.
• Adhere to all company protocols, project and safety policies, and accounting procedures; ensure service quality meets the company’s highest standards.
• Set project budgets to ensure profitability and track job progress from start to finish.
• Perform project buy-outs, establish draw schedules with subs and vendors, pull permits, and ensure all required paperwork is in the project file.
• Develop and enforce a Site Safety Plan for Field Supervisors and labor.
• Maintain accurate job files with signed contracts and required forms; process files promptly for accounting.
• Complete/draft Project Management Reviews daily for job files.
• Conduct Safety Toolbox meetings and participate in safety investigations to minimize risk.
• Provide feedback (positive or negative) to Operations and Production Managers regarding individual jobs.
• Maintain open communication and networking with adjusters, the insurance community, and assigned target businesses.
• Uphold the highest integrity to ensure a positive “Cotton” image.
• Meet client and adjuster needs and requests; resolve customer conflicts.
• Monitor performance of operational staff and manage changes of scope.
• Understand and follow workflow procedures and systems.

Requirements

• Heavy restoration project knowledge (required).
• OSHA 10 or 30-hour certification (a plus).
• Understanding of workflow procedures and systems.
• Knowledge of the insurance industry (a plus).
• Experience in mitigation, remediation, structural drying, abatement, HVAC/duct cleaning, air quality testing, air purification setup, and fire damage restoration.
• Computer proficiency and knowledge of Microsoft Office applications.
• Proven organizational, problem-solving, and communication skills.
• Proven ability to build relationships.
• Good driving record:
  • Minimum of 21 years of age with at least 3 years of verifiable driving experience.
  • No more than 2 moving violations in the past 3 years.
  • No repeat seat belt violations.
  • No high-speed moving violations in the past 3 years.
• Ability to drive a vehicle for the majority of the workday (to and from appointments and office).
• Ability to sit or stand for long periods (for paperwork or field management).
• Ability to lift 50 lbs.
• Ability to work in a smoky environment.
• Ability to travel throughout the United States (and potentially beyond) for extended periods to secure business and meet project needs.
• Willingness to work an on-call schedule, including late evenings, early mornings, weekends, and long extended hours with little notice.

Qualifications

Bachelor’s degree or equivalent work experience.