Restoration Crew Chief - Water Fire Mold

Benefits: Health insurancePaid time offVision insurance401(k)401(k) matchingDental insurance SERVPRO of Manistee, Ludington and Cadillac is hiring a Restoration Crew Chief! Benefits SERVPRO of Manistee, Ludington and Cadillac offers: Competitive compensation with emergency call out bonusesSuperior benefitsCareer progressionProfessional development And more! We are looking for a Restoration Crew Chief to take the wheel, lead a team, and manage water, fire, and mold projects across Mason, Manistee, Lake, Osceola and Wexford Counties. This is a high-visibility, hands-on leadership role where your expertise is respected, your time is valued, and your hard work is directly rewarded. If you are ready for a stable company culture, a reliable truck, and a clear path to career growth, we want to talk to you. As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Key Responsibilities Coordinate and perform production processes as scheduled and ensure quality control Manage the customer and client experience and overall customer satisfaction tracked with online reviewsCommunicate clear expectations to restoration technicians and supervise their activities Document a detailed and accurate job file to support the services provided Manage labor and consumable item usage on assigned projectsCommunicate with restoration project manager and office staff on project progress and issues Additional Responsibilities: Communicate and follow all OSHA guidelines for job safetyManage assets by protecting and using equipment and materials properlyCoach and train restoration technicians Position Requirements Valid driver’s licenseHigh school diploma/GED (preferred)At least 1 year of experience in cleaning, restoration, or constructionIICRC certification a plus, not required Skills/Physical Demands/Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agents Pay is based on experience and IICRC certifications. Each SERVPRO® Franchise is Independently Owned and Operated. Compensation: $17.00 - $20.00 per hour Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.