Restoration Crew Chief

About the role

We are looking for a Lead Technician/Supervisor to join our team at ServiceMaster DSI in Springfield, MO and surrounding areas. This position involves residential and commercial fire and water clean-up and restoration, including specialty mitigation services, light demolition, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, content move-outs and pack-ins, and content cleaning.

Responsibilities

• Ensures the timely quality completion of assigned restoration cleaning, moving, packing, or general labor projects.
• Directs, aids, and supervises the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Project Manager on a per project basis.
• Evaluates competence and quality of the Restoration Techs and Staff Laborers.
• Increases the knowledge and skill level (training) of the Restoration Techs and Staff Laborers.
• Ensures the productivity of the Restoration Techs and Staff Laborers assigned to the Restoration Crew Chief by the Production Manager.
• Completes required restoration project documentation, including forms and photo-documentation, in accordance with established protocols.
• Ensures excellent customer communication and relations.
• Performs other duties as required, which may include job functions outside the scope of normal job duties.

Requirements

• Restoration or carpet and upholstery cleaning experience.
• Previous experience as a Crew Chief in a fire and flood restoration company.
• Good communication skills.
• Valid Drivers License.
• Reliable transportation.
• Able to move and/or lift 50+ lbs.
• Water Restoration Tech Certification IICRC (WRT).

Qualifications

• Must have a valid Drivers License.
• Reliable transportation.
• Able to move and/or lift 50+ lbs.
• Water Restoration Tech Certification IICRC (WRT).

Benefits

We offer competitive compensation with opportunity for overtime, great benefits including Health and Wellness Insurance, generous PTO and Holiday Pay, Dental, Vision, Life insurance, and a 401K.