Restoration Crew Chief

Founded in 1988, Power Dry is a leader in emergency water and mold removal services. For over 37 years, we’ve proudly served the greater Kansas City area, providing exceptional service during some of life’s most difficult moments. As we expand into the Des Moines market, we’re seeking a high-performing, customer-focused Restoration Crew Chief to join our team.

About the role

As a Restoration Crew Chief, you will lead a crew on job sites impacted by water or sewage damage. You’ll guide clients through stressful situations with empathy and professionalism while ensuring that all work is performed to the highest standard. While prior industry experience is preferred, we are willing to train individuals with the right attitude and strong work ethic. This position will also receive cross-training in mold remediation and may be assigned to mold-related projects as needed.

Responsibilities

• Assess and manage water/sewage damage restoration projects
• Remove damaged materials and set up drying equipment on-site
• Deliver exceptional customer service with a professional demeanor
• Maintain clear and positive communication with team members and customers
• Ensure compliance with safety standards and company policies
• Drive company vehicle to job sites, following all traffic laws and safety protocols
• Document all aspects of mold remediation using industry software
• Lead and supervise assigned crew members on job sites

Requirements

• Ability to lift up to 50 lbs
• Valid driver’s license
• Availability to work overtime and some holidays
• Reliable transportation to and from the Des Moines area
• Strong attention to detail and a customer-first mindset

Benefits

• 100% company-paid health insurance
• 100% company-paid life insurance
• Company-paid short-term and long-term disability insurance
• 401(k) with company match
• 80 hours of paid time off annually
• Incentive-based compensation – earnings tied to production volume
• Company vehicle with fuel card
• Company-provided uniforms and tools

We foster a positive and supportive work culture. We celebrate team wins with fun events, provide catered meals, and are committed to creating a workplace where employees can thrive both professionally and personally. We offer clear career growth opportunities, on-the-job training, and the autonomy to take ownership of your work.