Restaurant Waitstaff

About the role

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail‑tentation” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world‑class luxury retailers and real estate assets.

You Will Be The Restaurant Server serves Neiman Marcus customers in a warm, accommodating, and professional manner consistent to the high standards set by Neiman Marcus.

Responsibilities

• Serves assigned seating section of dining area in a professional and gracious manner
• Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
• Leverages knowledge of wine, beer, and spirits, including technical and service procedures
• Interacts graciously with the public and handles multiple duties at the same time
• Participates in daily pre‑shift meeting
• Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
• Executes pre‑shift, post‑shift, and daily and weekly duties as assigned by supervisor
• Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
• Cleans and maintains restaurant and workstation
• Maintains the highest level of hygiene standards:
• Clean, pressed uniform jacket and accompanying clothing and shoes
• Clean and professionally styled hair and nails, maintained to avoid food contamination risks
• Exercises integrity with scheduling
• Punches in before and out after every scheduled shift
• Follows established procedure for schedule and shift changes
• Takes appropriate lunch breaks when applicable, punching accordingly
• Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant

Requirements

• High School diploma or GED preferred
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously