Restaurant Technology Manager / OTP Pro

Responsibilities

• Perform certain self-installs and OS upgrades
• Maintain: Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment
• Troubleshoot: Provide in-house technology support to triage issues on-site and over the phone
• Develop: Train, develop, and lead an organization of OTPs for restaurant-level support
• Training: Provide necessary resources, tools, and support as new technologies and initiatives are deployed

Qualifications

• Responsible with good attention to detail and strong time management skills
• Strong communication skills with the ability to effectively communicate technology issues, outcomes, needs, and costs
• Self-motivated with a thirst for knowledge
• Flexible availability as some upgrades or equipment replacements must be completed during late evenings or early mornings. Weekend availability and on-call availability may be needed on occasion
• Able to lift up to 50 pounds
• Must be 18 years old to apply

Perks and Benefits

• Competitive pay starting at [$19 - $23/hour or Salaried]
• 4 college credit hours for attending OTP Pro class
• Paid sick leave or paid time off
• Tuition reimbursement and/or educational assistance through Archways to Opportunity
• Employee discounts and free meals during shifts