Restaurant Team Member (Cashier & Kitchen) - Charley's Cheesesteak
LV Petroleum LLC · Shorter, AL · 4 wk ago
On-siteOTHRFull-time
Walk on in to 428 MAIN STREET, Shorter, AL for an interview any time between 12pm CST to 4pm CST.
Responsibilities
- Greet customers warmly and in a friendly manner
- Take customer orders, accurately entering them into the system
- Make recommendations for menu items and upsell products (such as sides, drinks, or dessert)
- Handle customer complaints or concerns in a professional and helpful manner, ensuring a positive experience
- Serve food and drinks to customers at the counter or at their table, as needed
- Prepare and cook food items according to Charleys' standards, ensuring consistency and quality
- Ensure all food items are cooked to the proper temperature and garnished appropriately
- Assemble sandwiches and other menu items quickly and accurately, following recipes and portion guidelines
- Maintain cleanliness and organization in the kitchen, adhering to food safety and sanitation practices
- Operate the cash register, handle transactions, and process payments (cash, credit/debit)
- Give correct change and receipts to customers
- Maintain accuracy in cash handling and register operations
- Ensure the dining area, kitchen, and restrooms are clean and organized
- Regularly clean and sanitize food preparation surfaces, utensils, and equipment
- Help with the general cleaning of the restaurant, including sweeping, mopping, and restocking supplies as needed
- Work closely with other team members to ensure orders are prepared and served efficiently
- Help with stocking supplies and ingredients to ensure the kitchen is always prepared for busy periods
- Assist with training new employees and providing support as needed
- Assist with inventory management and stock control
- Notify management of low stock or supplies and help with restocking inventory items
- Follow all food safety and health regulations, including handling food, cleaning, and storage
- Wear the required uniform and follow any personal hygiene standards as outlined by the company
- Follow all workplace safety guidelines to ensure a safe environment for yourself and your team
Requirements
- Customer-focused with a strong passion for providing excellent customer service and ensuring a positive dining experience
- Good verbal communication skills for taking orders, interacting with customers, and working with the team
- Ability to work collaboratively in a fast-paced environment and support other team members
- Attention to detail for accuracy in taking orders, preparing food, and handling payments
- Physical stamina to stand for extended periods and lift items (up to 25-30 lbs)
- Adaptability to handle a variety of tasks and work in a fast-paced, often busy environment
- Basic knowledge of food preparation, safety, and sanitation standards (will typically be provided on the job)
- Ability to stand, walk, and move around the store for extended periods of time
- Ability to lift and carry boxes or supplies up to 25-30 lbs
- Available to work flexible hours, including evenings, weekends, and holidays, based on store needs
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Weekly Pay
- Growth Opportunities
Additional Information
- This is typically an entry-level position, so prior experience in food service is not always required. Training will be provided.
- There may be opportunities for advancement to higher roles, such as shift leader, supervisor, or manager.