Restaurant Team Member

Essential Demonstration

Demonstrate and reinforce Potbelly Behaviors and Values- Great Food, Good Vibes, Achievement, Innovation, Integrity, Teamwork, Community and Belonging
Familiarity with the Potbelly brand and its products

Key Functions

• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per standards, including wearing clean Potbelly uniform.
• Comply with established food safety requirements and practices.
• Comply with shop security and safety standards.
• Be speedy and accurate in fulfilling orders.
• Handle raw and finished waste according to established procedures.
• Delight customers
• Engage in friendly conversation with customers in line.
• Act with a sense of urgency toward all customers in shop.

Physical Functions

• Ability to stand/walk a minimum of 5 hours or as needed.
• Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed.
• Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
• Able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
• Must be able to tolerate higher levels of noise from music, customer and employee traffic.
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.

Experience, Education And Behaviors

• Must represent Potbelly Values.
• Must be at least 16 years of age
• For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment.
• Must be friendly and customer service-oriented.
• Strong verbal communication skills.
• Must possess neat and clean hygiene.
• Able to handle a knife confidently.
• Must be able to work in a fast-paced environment and have a sense of urgency.
• Able to work as a team-player.
• Able to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
• Demonstrate leadership behaviors and values that align with Sound Sandwich Utah, LLC.