Restaurant Team Leader

About the role

At BIBIBOP, we bring bold Korean flavors and fresh, healthy ingredients together to create a unique dining experience that our guests love. We're seeking dynamic and motivated leaders to join our team as a Team Leader. This is an opportunity to lead, inspire, and drive success in a vibrant, supportive environment while developing your leadership skills.

Responsibilities

• Lead by example, greet guests with a friendly smile and create positive connections.
• Oversee daily operations, including opening/closing procedures, shift transitions, and inventory management.
• Train, mentor, and motivate team members to achieve their best.
• Ensure compliance with company policies, procedures, and health/safety standards.
• Manage food preparation and presentation to maintain high quality and consistency.
• Handle guest concerns and feedback with professionalism and a solutions-oriented approach.
• Maintain a clean, organized, and safe work environment.

Requirements

• Must be at least 18 years old.
• Previous experience in a leadership role within a restaurant or retail environment preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Must have authorization to work in the U.S.
• Flexibility to work evenings, weekends, and holidays as needed.

Qualities We Value

• Leadership Qualities: A natural ability to inspire and guide a team.
• Customer Service Excellence: A passion for creating memorable guest experiences.
• Positive Attitude: A can-do approach that energizes the team.
• Adaptability: Comfort with multitasking and handling dynamic shifts.
• Detail-Oriented: A keen eye for maintaining standards and procedures.
• Reliable & Consistent: A strong work ethic and a commitment to excellence.
• Effective Communication: Strong interpersonal skills and the ability to coach and mentor.

Our Values

• Owner Mentality: Focus on results and impact, not activities. Take accountability, especially when things get tough. Always ask "what's mine to own." Never point fingers.
• Humility: Seek to understand and embrace what is true about the environment and self. Other-centered; genuinely see other people as important as self.
• Growth-mindset: Resilient when things get tough. Believe that he/she can grow with new knowledge, practice, reflection, and learning experiences. Actively seek out various opportunities to learn. Ready and willing to unlearn and relearn when reality challenges existing paradigms.
• Entrepreneurial: Ingenious and creative when resources are limited. Excited by the prospect of doing more with less. Able to move forward with incomplete information. Does not need to wait "till everything is ready." Take calculated risks.
• People Leader: Actively invest in the growth and success of his/her team through serving, encouraging, and coaching.
• Excellence: Strive to execute with excellence in all endeavors.

Benefits

• Leadership Development—We invest in your growth as a leader.
• Semi-annual Reviews—Opportunities for wage increases and promotions.
• Free Meals—Enjoy healthy, delicious meals during your shifts and discounts outside of work.
• Flexible hours that fit your schedule.
• Community Engagement—Opportunities to give back through community service.
• Benefits Package—401(k) matching, medical, paid time off (after 1 year), and EAP.
• Competitive pay with opportunities for growth, plus the ability to earn tips.

Depending on your skillset, years of experience, and leadership level, you may also be considered for the Operational Leader role, which will be assessed during the hiring process.