Restaurant Supervisor (NRO)

About the role

The Restaurant Supervisor (RS) at HomeState is a non-exempt position responsible for overseeing restaurant operations, supporting team members, and preparing for a management role. This role embodies HomeState's culture, mission, and core values, focusing on guest focus, action orientation, resilience, and collaboration.

Responsibilities

• Serve as the community ambassador to build strong guest relationships and deliver hospitality-centric solutions.
• Take on new opportunities and challenges with a sense of urgency, manage time efficiently, and consistently achieve results.
• Ensure the smooth execution of restaurant operations by monitoring attendance, breaks, cash management, shift reports, ordering, inventory, waste log, restaurant emails, and other supervisory tasks as assigned.
• Participate in hiring, scheduling, progressive counseling, disciplinary actions, or terminations as needed.

Requirements

• 3-5 years of experience in the restaurant industry with a guest-facing lead role.
• A manager Food Safety Certification or the ability to pass the test if provided.
• A personable demeanor and enjoyment of working with guests and leading a diverse team.
• A passion for food, hospitality, and providing an exemplary guest experience with strong English speaking skills.
• Availability to work a minimum of five days per week, with potential for extended hours, weekends, day shifts, and evening shifts.
• Maintain regular, predictable attendance and be available for all scheduled shifts, training, and meetings.
• Physical abilities to remain in a stationary position for long periods, lift/push/pull up to 30 pounds, bend and reach overhead, recognize and comprehend spatial cues, and regularly move around the restaurant.

Essential Skills

• Decision Quality: Make high-quality decisions that ensure the goals of the organization move forward.
• Drives Results: Achieve results consistently, even under tough circumstances, and inspire others to succeed.
• Ensure Accountability: Hold oneself and others accountable to meet commitments and uphold HomeState's mission, vision, and core values.
• Communicate Effectively: Communicate clearly and effectively, adapting approach and demeanor in real-time to match the shifting demands of the team and the situation.

Pay

$25.00 per hour, no tips.

Schedule

Flexible schedule with potential for extended hours, weekends, day shifts, and evening shifts.