Restaurant Supervisor
Pyramid Global Hospitality · Philadelphia, PA · 1 wk ago
ManagementFull-time
About the Property
The Hilton Philadelphia at Penn's Landing is the only hotel located directly on the Delaware River Waterfront at Penn's Landing in Philadelphia's downtown. The property features 350 well-appointed guest rooms and 24,000 square feet of meeting space. Guest rooms are fitted with sleek work desks, 32" LCD televisions, wall-mounted plug-n-play consoles for Wi-Fi internet access, dark wood furnishings, leather lounge chairs, contemporary lighting, and gorgeous bathrooms, with stunning city or river views.
What You Will Have An Opportunity To Do
- Attend weekly meetings, relaying information about upcoming events to staff under supervision
- Supply information about capabilities and programs to other departments and clients or potential clients
- Respond to needs and requests of guests and potential guests
- Ensure implementation and maintenance of standards of food, beverage and service quality commensurate with a first-class operation
- Implement effective cost controls for food, beverage and labor
- Utilize systems for inventory, receiving and product utilization (product cost)
- Lead by following standards of productivity for food & beverage personnel
- Create a comfortable atmosphere to encourage committed and loyal employees
- Assist with hiring and training programs for food and beverage personnel
- Assist in other Food and Beverage outlets in whatever capacity needed
What Are We Looking For?
- Previous experience working at a Restaurant in a luxury hotel and/or full service resort
- Knowledge of Micros
- Ability to make quick decisions in high stress situations
- Excellent customer service skills
- Pleasant and positive personality
- Well organized