Restaurant Supervisor

About the role

Lionel Vatinet, along with his wife and partner Missy, opened La Farm Bakery in Cary, North Carolina in 1999. The bakery's founding philosophy is rooted in the experience and tutelage of Vatinet’s training in France’s prestigious artisans’ guild, Les Compagnons du Devoir.

Responsibilities

• Manage and execute La Farm’s human resource system which includes recruiting, interviewing, hiring, training, and developing staff.
• Identify staff goals and objectives, set clear expectations and monitor.
• Partner with HR to address people issues.
• Develop new items, bring a progressive approach, ensure product freshness, innovations and new trends, and perform competitive checking.
• Increase sales to meet and exceed company goals. Achieve sales, food cost and expense objectives. Maximize sales through café atmosphere, du jour features, and consistent product quality and presentation.
• Ensure superior standards of customer service and act as Brand Ambassador.
• Oversee overall café atmosphere including lighting, music, and cleanliness.
• Maintain labor schedules to ensure objectives are met for café. Complete Train the Trainer program.
• Control inventory levels (and waste) and ensure proper ordering of supplies and café items.
• Ensure system execution and ticket times are met and/or beat.
• Maintain grade “A” or better by beating health and sanitation inspection standards.
• Address and manage staff questions, grievances, and concerns; elevate to senior management as needed.

Requirements

• Ability to solve business related problems quickly and efficiently.
• Analytical ability and math proficiency to monitor profitability, process and analyze financial information of daily operations.
• Excellent organizational skills (detail oriented, goal oriented, follow through).
• Great relationship building skills and demonstrated positive demeanor as a team player.
• Exceptional customer service skills and demonstrated sense of urgency to serve every customer.
• Ability to work in fast paced environment and multitask.
• Flexibility required: Weekends required, holiday work required, two days off (not consecutive).
• Strong verbal communication skills.
• Ability to develop constructive and cooperative working relationships with others.
• Ability to bend and lift 50 lbs.
• Ability to stand on your feet for long periods of time.

Qualifications

• Medical Insurance
• Dental/Vision Coverage
• Long Term/Short Term Disability
• Employee Life Insurance and Accidental Death & Dismemberment
• Paid Time Off
• Other Great Perks (Free Bread, store discounts, meal discounts)

Benefits

• Team: Manage café staff. Promote a positive work environment that encourages engagement, motivation, and productivity.
• Embody La Farm values through action, example and communication: Exceed Customer Expectations, Quality, Dignity, Community, Learning, Teaching and Innovation.

Skills

• Ability to solve business related problems quickly and efficiently.
• Analytical ability and math proficiency to monitor profitability, process and analyze financial information of daily operations.
• Excellent organizational skills (detail oriented, goal oriented, follow through).
• Great relationship building skills and demonstrated positive demeanor as a team player.
• Exceptional customer service skills and demonstrated sense of urgency to serve every customer.
• Ability to work in fast paced environment and multitask.
• Strong verbal communication skills.
• Ability to develop constructive and cooperative working relationships with others.
• Ability to bend and lift 50 lbs.
• Ability to stand on your feet for long periods of time.

Pay

TBD

Schedule

TBD