Restaurant Supervisor
About the company
At the Kimpton Brice Hotel, we take great pride in creating a vibrant and welcoming atmosphere that blends Southern charm with modern sophistication. Our stunning design, luxurious amenities, and highly personalized service are all crafted with one goal in mind — to make every guest feel at home in the heart of Savannah. Savannah's picturesque streets, rich history, and warm hospitality serve as the perfect backdrop for your career. With its blend of art, culture, and renowned cuisine, this city is sure to inspire you both inside and outside of the hotel. As part of the Kimpton family, you'll join a culture that values creativity, inclusivity, and genuine connections. We believe in cultivating an environment where everyone has the opportunity to thrive and grow, and we're committed to supporting your personal and professional development. Additionally, as an associate at the Kimpton Brice, you'll enjoy the competitive compensation, benefits, and PTO programs offered by HEI Hotels & Resorts. Our team members also benefit from a comprehensive range of perks, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more.
Pay
Salary range: $20.00 – $20.00 per hour. Tipped/service charge eligible: yes. Discretionary performance bonus eligible: no.
About the role
Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Responsibilities
- Monitor servers and busperson adherence to all service standards.
- Supervise service of guests, being watchful of signals from guests in need of service.
- Assist manager to establish and monitor sidework duty completion.
- Maintain bank to HEI Hotels and Resorts standards.
- Read daily communication sheets from previous shift and prepare one for the following shift.
- Check floor plan for appropriate coverage.
- Check restaurant for cleanliness and set up.
- Check service stands and aisle areas.
- Check tables for cleanliness and proper set up.
- Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
- Communicate daily with restaurant manager with regard to special events, house counts, etc.
- Assist restaurant manager in conducting menu classes and taste panels.
- Communicate both verbally and in writing to provide clear direction to staff.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Qualifications
- Ability to use point of sale systems.
- Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.
- Ability to push/pull carts of products weighing up to 150 pounds with or without reasonable accommodation.
- Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment — you!
- Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
- Vision insurance programs through EyeMed
- Vacation, Sick and Holiday programs
- Pet insurance through the ASPCA
- Supplemental, Spousal and Child Life insurance
- Short and Long-Term Disability plans
- 401(k) Savings Plan with matching funds
- Discounts through 'YouDecide' and Hotel Room Discount programs
Specific details and eligibility of these programs vary by location and employment status.