RESTAURANT SUPERVISOR

Responsibilities

• Aid the Restaurant Management team in overseeing front of house operations.
• Ensure all servers are trained and assist guests courteously, efficiently, and according to company standards.
• Maintain cleanliness and organization in the host/hostess area during peak and busy periods.
• Monitor and oversee opening and closing side work responsibilities with servers and busser/runners.
• Coordinate special tour luncheons with Sales and Marketing Specialist and Restaurant Manager.
• Manage and supervise bartenders and servers during check-out and cash closing procedures.
• Communicate with the kitchen staff to ensure smooth food service.
• Provide feedback to the Restaurant Manager on operational issues.
• Train, coach, and mentor front of house staff.
• Perform any other duties as requested.

Requirements

• Ability to work various shifts including evenings, weekends, and holidays.
• Self-motivated with high professional and ethical standards.
• Excellent customer service and interpersonal skills.
• Adaptable to a changing work environment.
• Strong leadership and managerial skills.
• Proactive problem-solving abilities.
• Financial background with the ability to enhance revenue and manage finances.
• Effective written and verbal communication skills.
• Intermediate computer skills with Microsoft Office and familiarity with POS systems.
• Physical demands: majority of time spent on feet, bending, twisting, squatting, and lifting up to 25 lbs frequently and 50 lbs occasionally.
• Spanish speaking highly preferred.

Qualifications

• High school diploma or equivalent; some college coursework or a Bachelor’s Degree in F&B or Culinary is preferred.
• Three (3) years supervisory experience in a restaurant setting.

Skills

• Leadership and management skills.
• Customer service and interpersonal skills.
• Problem-solving and financial management skills.
• Intermediate computer skills.

Benefits

• 401K plan with company matching after 1 year.
• 56 hours of paid sick time which can also be used as PTO.
• Medical, Vision, Dental, and Pet Insurance for year-round employees.
• Employee parking on site.
• Competitive pay rates.
• Employee Assistance Program.
• Returning seasonal job offers.
• 50% discount off hotel rooms & camp sites (based on occupancy and GM approval).
• 50% discount off retail merchandise (including jewelry).
• 25% off Deli & Convenience.
• 50% off meals for a family of four for a special occasion (excludes alcoholic beverages).
• Site 50% discounted meals while on the clock.
• Equal Opportunity Employer.