Restaurant Shift Supervisor

About the role

$23 / hour • Full Time Availability

Responsibilities

• Support the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
• Understand that our guest is our #1 priority.
• Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
• Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
• Communicate and clarify major job duties, priorities, and expectations to team members.
• Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
• Conduct observations, discussions, etc., and document both good and unacceptable performance accordingly.
• Assist team members in developing the skills and abilities necessary for improved performance.
• Ensure that products are of the highest quality.
• Responsibility for overseeing cash duties.

Qualifications and Experience

• Ability to pass a 10-Year TSA Background Check.
• At least 18 years old.
• High School Diploma or equivalent.
• Minimum of 1 year of experience in the food & beverage industry.
• Full Service and/or Quick Service restaurant experience, preferred.
• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
• Excellent written and verbal communication.

Benefits

• Dental benefits.
• Vision benefits.
• Prescription benefits.
• Medical benefits.