Restaurant Shift Manager

About the role

As a Shift Manager, you will support the General Manager in executing all aspects of restaurant operations. Your key responsibilities will include ensuring exceptional customer service, serving safe food, and coordinating team members on the shift.

Responsibilities

• Running Great Shifts: Shift Preparation — including labor planning and crew positioning.
• Shift Control: Providing exceptional customer service and quality food production.
• Supervising food safety and cleanliness procedures.
• Achieving targets during shifts and assisting departments in reaching their goals.
• Conducting travel paths to observe and improve restaurant execution from a customer’s perspective.
• Monitoring safety, security, inventory, and profitability.
• Enforcing labor laws and providing on-the-spot coaching.
• Completion of Assigned Responsibilities: Setting the example in professional appearance, attitude, and dependability.
• Communicating effectively with crew and shift managers to prepare for successful shifts.
• Developing and Training: Training crew.
• Demonstrating and reinforcing leadership behaviors and people standards to gain commitment from crew.
• Controlling Profit and Loss: Managing assigned profit and loss line items to deliver optimal business results.
• Ensuring a respectful workplace exists in the restaurant.

Benefits

• Competitive monthly bonus program
• Tuition assistance up to $2,500 per year
• Comprehensive health, dental, and vision insurance
• Generous paid time off
• Life insurance
• 401k and profit sharing
• Paid training and development opportunities