Restaurant Shift Leader

About the role

The Shift Leader at Hot Head Burritos plays a crucial role in ensuring successful restaurant operations. This position requires strong leadership skills, a focus on food safety procedures, coaching abilities, and the ability to act as the Person-In-Charge (PIC) in the absence of a manager.

Responsibilities

• Shift Management/PIC: Maintain high quality service standards, delegate staff, verify inventory levels and report any discrepancies to the management team, address customer concerns and resolve conflicts in a professional and customer-centric manner, make informed decisions regarding guest accommodations, staffing and operational issues.
• Coaching & Leadership: Provide guidance, support and coaching to team members, fostering their professional development through clear communication. Lead by example, demonstrating a positive work ethic and maintaining a professional attitude.
• Financial Management: Prepare daily reports and deposits, ensuring accuracy and adherence to financial procedures. Monitor cash flow, identify and report any discrepancies to the management team.
• Safety & Cleanliness: Must be at least 18 years old and authorized to work in the United States. Employment contingent upon background check results.

Requirements

• Understanding of and commitment to food safety procedures and regulations
• Strong knowledge of restaurant operations-Must have PIC or ServSafe Certificate or willing to obtain before starting
• Previous experience as a manager, leader or supervisor in a restaurant setting
• Energetic, passionate and eager to learn
• Enjoys being part of a team and serving others
• Excellent communication and interpersonal skills
• Ability to safely lift over 50 lbs. and stand for extended periods of time
• Ability to prepare and serve food in accordance with state and federal safety standards
• Available to work nights and weekends

Qualifications

• Understanding of and commitment to food safety procedures and regulations
• Strong knowledge of restaurant operations-Must have PIC or ServSafe Certificate or willing to obtain before starting
• Previous experience as a manager, leader or supervisor in a restaurant setting
• Energetic, passionate and eager to learn
• Enjoys being part of a team and serving others
• Excellent communication and interpersonal skills
• Ability to safely lift over 50 lbs. and stand for extended periods of time
• Ability to prepare and serve food in accordance with state and federal safety standards
• Available to work nights and weekends

Benefits

• for qualifying employees