Restaurant Shift Leader

About the role

Join a management team dedicated to serving one meal, one family, one neighborhood at a time. Hoogland Restaurant Group, the largest franchise owner of Marco’s Pizzas in the US with over 100 locations, provides an environment where you will excel both professionally and personally.

Responsibilities

• Demonstrate and reinforce Marco's leadership behaviors and values.
• Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
• Train team members on company processes, customer service, and updated policies and procedures to ensure we are a world class operation.
• Ensure standards are maintained for product quality, service speed, cleanliness and sanitation.
• Manage and organize all positions each shift and delegate duties to team members.
• Support production as needed.
• Support local store marketing and promotions.
• Open and close shifts without supervision.
• Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
• Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
• Deliver great guest service every time and resolve customer complaints and issues as they arise.
• Control food costs, labor, waste, and cash while leading shifts.
• Responsible for accurate daily deposits and cash handling procedures.

Requirements

• Desire to ensure happiness of our customers.
• Able to lead a team to produce high quality services and product.
• Must be 18 years of age.

Benefits

• Competitive compensation and benefits.
• Medical, Dental and Vision Insurance.
• Company Paid Life Insurance.
• Paid Time Off.
• 401(k) with company match of 50%.
• Eat for FREE with our employee meal plan - enjoy a delicious pizza or sub sandwich on the house!
• Growth Opportunity - opening 30 new locations in the next 5 years!