Restaurant Shift Leader

About the role

Hoogland Restaurant Group, the largest franchise owner of Marco's Pizzas in the US with over 100 locations, is seeking energetic, goal-oriented team members who are passionate about people and results. As the shift leader, you will lead people, ensure we execute outstanding product quality and customer service, build sales and control costs for the restaurant.

Responsibilities

• People
  • Demonstrate and reinforce Marco's leadership behaviors and values
  • Create an environment that promotes the company culture and philosophies to attract, retain and develop our people
  • Train team members on company processes, customer service, and updated policies and procedures to ensure we are a world class operation
• Sales and Product
  • Ensure standards are maintained for product quality, service speed, cleanliness and sanitation
  • Manage and organize all positions each shift and delegates duties to team members
  • Support production as needed
  • Support local store marketing and promotions
• Leadership
  • Open and close shifts without supervision
  • Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation
  • Ensure proper security and verification procedures are met when handling deposits and the contents of the safe
  • Deliver great guest service every time and resolve customer complaints and issues as they arise
  • Control food costs, labor, waste, and cash while leading shifts
  • Responsible for accurate daily deposits and cash handling procedures

Requirements

• Desire to ensure happiness of our customers
• Ability to lead a team to produce high quality services and product
• 18+ years of age

Benefits

• Competitive compensation and benefits
• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Paid Time Off
• 401(k) with company match of 50%
• Free employee meal plan
• Full/Paid Training
• Growth Opportunity - opening 30 new locations in the next 5 years