Restaurant Server | Part-Time | Lucas Museum of Narrative Art

Responsibilities

• Welcome guests in a friendly, professional, and engaging manner.
• Present menus, explain menu items, daily features, and beverage offerings, and make recommendations based on guest preferences.
• Accurately take food and beverage orders and enter them into the point-of-sale (POS) system.
• Serve food and beverages promptly while ensuring accuracy, quality, and proper presentation.
• Anticipate guest needs by monitoring tables throughout the dining experience.
• Respond promptly and professionally to guest questions, requests, and concerns, escalating issues to management when appropriate.
• Prepare dining areas before service, including setting tables and ensuring stations are fully stocked.
• Cooking and serving food and beverages.
• Coordinate with Hosts, Bartenders, Server Assistants, and Culinary team members to ensure efficient and seamless service.
• Maintain clean and organized service stations throughout each shift.
• Complete opening, closing, and side work responsibilities.
• Assist with table maintenance, clearing, and resetting as needed.
• Maintain thorough knowledge of menu items, ingredients, preparation methods, allergens, and daily specials.
• Present guest checks, process payments accurately, and thank guests for their visit.
• Promote featured menu items and specialty beverages to enhance the guest experience.
• Follow responsible alcohol service practices and verify guest identification as required by law and company policy.
• Assist with private dining events, receptions, banquets, and special functions as assigned.
• Provide attentive service while adapting to varying event styles and service formats.
• Collaborate with event and culinary teams to ensure successful event execution.
• Adhere to all food safety, sanitation, and health department regulations.
• Follow responsible beverage service laws and company alcohol service policies.
• Maintain a clean, organized, and safe work environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving experience in a full-service restaurant, hotel, private club, performing arts venue, or hospitality environment preferred.
• Responsible Beverage Service certification and Food Handler certification are required or the ability to obtain them within the designated timeframe.
• Ability to work evenings, weekends, holidays, and special events.
• Exceptional customer service and hospitality skills.
• Strong communication and interpersonal abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Basic math and cash-handling skills.
• Knowledge of POS systems and restaurant operations.
• Professional appearance and demeanor.
• Ability to work collaboratively as part of a team while providing individualized guest service.
• Ability to stand and walk for extended periods.
• Ability to lift and carry heavy trays, food, beverages, and supplies.
• Frequent bending, reaching, lifting, and carrying.
• Ability to work in a fast-paced dining environment.