Restaurant Revenue and Experiences Manager - Bar Sprezzatura
About the Role
Bar Sprezzatura is a unique escape into Italian culture and cuisine, located in the historic Heathman Hotel. A bustling lunch spot by day and aperitivo and cicchetti bar at night, we transport guests to a world where timeless traditions meet the vibrant charm of coastal Italy.
The Restaurant Revenue & Experiences Manager is responsible for maximizing the restaurant’s topline revenue by curating, cultivating, and converting high-value guest opportunities—from private dining and group sales to on-site activations, brand partnerships, and maximizing reservations. Reporting to the Restaurant General Manager, this role focuses on who is in the room, how the room performs, and how the brand shows up in market. The manager is accountable for optimizing reservation flow, forecasting and tracking group sales performance, and driving initiatives that elevate both visibility and profitability.
This highly cross-functional role operates at the intersection of sales, guest experience, marketing, and operations—requiring both strategic foresight and a strong floor-level presence to ensure every seat, space, and opportunity is maximized.
Our Ideal Candidate
Fearless when it comes to building relationships with tastemakers, concierges, and high-value guests. You thrive in fast-paced, high-pressure environments and bring energy and stamina to every service. With a sharp business mind and a hospitality heart, you balance revenue goals with unforgettable guest experiences. Whether turning a simple booking into a memorable event, designing a new activation, or welcoming a VIP on a packed evening, you lead with confidence, creativity, and grace.
What You Bring to the Table
Personal Attributes
- Fearless connector with exceptional relationship-building skills
- High energy and stamina, thriving in long, dynamic service environments
- Grace under pressure with a polished, guest-first demeanor
- Entrepreneurial spirit with creativity for activations and partnerships
- Collaborative mindset with a passion for team success
Professional Attributes
- Proven success in event sales, private dining, or VIP guest relations
- Skilled at managing large-party pipelines and optimizing reservations
- Strong marketing instincts and experience with activations
- Ability to interpret financial and guest data to drive revenue decisions
- Excellent communicator—professional, persuasive, and approachable
Requirements
- 2–3 years of hospitality experience, preferably fine dining or luxury hotels
- Proficiency in Microsoft Office Suite; advanced Excel a plus
- Familiarity with POS, CRM, and event management systems
- Availability for evenings, weekends, and holidays as business requires
Benefits
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members, including:
- Accommodating PTO/PTO exchange
- Medical, dental, and vision benefits
- Maternity/paternity leave
- Pet insurance
- Company-matched dependent care & 401k
- Student loan repayment program
- A wide range of additional ancillary benefits
The health, happiness, and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together.