Restaurant Operations & Marketing Manager

Company Name: Mashallah Group Location: Anywhere in Bangladesh Job Type: Full-Time Workplace Type: Full-time Job ID: IJOB202654989 Job Summery A dynamic and results-driven professional responsible for overseeing daily restaurant operations while developing and executing marketing strategies to increase brand visibility, customer engagement, and revenue growth. Key Responsibilities Operational Management Oversee daily restaurant operations ensuring smooth service and customer satisfactionManage staff scheduling, training, and performance evaluationMaintain hygiene, safety, and quality standardsMonitor inventory, suppliers, and cost control Marketing & Branding Plan and execute marketing campaigns (online & offline)Manage social media platforms (Facebook, Instagram, TikTok, etc.)Create promotional offers, seasonal campaigns, and event marketingCoordinate with designers for posters, menus, and advertisementsBuild and maintain the restaurant’s brand identity Sales & Revenue Growth Analyze sales reports and identify growth opportunitiesImplement upselling and cross-selling strategiesDevelop partnerships, collaborations, and local promotionsMonitor competitors and market trends Customer Relationship Management Ensure excellent customer service and handle complaints professionallyDevelop loyalty programs and customer retention strategiesGather feedback and improve service quality Reporting & Strategy Prepare weekly/monthly performance reportsSet sales targets and marketing KPIsPlan long-term business growth strategies Requirements Experience: 6-11 years Education: master of business administration Skills: restaurant operations, restaurant management, retailoperations, daily operations management, retail management, sales management, food service operations, food & beverage management Last Date of Application: 20 August 2026