Restaurant Office Administrator

What You Will Get

• 50 percent Dining and Carryout Discount
• 40 percent Retail Wine Discount
• 20 percent Discount on Retail and Private Events
• Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount
• 401(k) with Company Match
• Health & Flexible Savings Accounts
• - Health and Dependent Care
• - Long-Term Disability
• - Voluntary Short-Term Disability
• Basic Life and AD&D Insurance (with option to purchase additional coverage)
• Paid Parental Leave
• Paid Time Off
• Access to Team Member Relief Program
• Wellness and Mental Health Support
• "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Team Member Rewards, Milestone Recognition and Referral Bonuses

Career Development Opportunities

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

About the Role

The ROA Compensation range is $44,000-$54,000/year + 10% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.

Responsibilities

Show Up Ready: Oversee and maintain all back-office procedures and administrative systems
Track and manage marketing collateral, office supplies, and uniform inventory
Manage gratuity systems and daily cash reconciliation
Prepare and process invoices using the Crunchtime system
Maintain daily Wine Club Membership data entry and support reservation system
Own What You See: Take responsibility, jump in, and do what needs to be done.
Handle booking and execution of all private events
Process vacation requests and payroll-related matters
Support Team Members with policy, payroll, and benefits questions
Aid in screening applications and processing employment paperwork
Maintain back-office organization, cleanliness, and security
Track health and safety certifications and ensure required postings are up to date
Stay in Sync: Communicate often, move with your team, and keep service flowing.
Partner closely with the General Manager and Restaurant Support Center to ensure compliance with policies and procedures
Train and support the Office Assistant to act as a weekend/vacation backup
Attend meetings and provide updates on administrative and event-related matters
Cook up with the Kitchen and Management Teams to ensure event timelines are met
Add a Touch: Go beyond the expected to create memorable moments.
Celebrate milestones and support a culture of hospitality and excellence

Requirements

Must represent Cooper’s Hawk values
Must have six months of supervisory experience
Minimum age requirement of 21 years
Cash handling experience
One year of event planning experience required
Organized self-starter who anticipates event needs, multi-tasks, discerns work priorities, and meets deadlines with little supervision
Acts as a Cooper’s Hawk brand ambassador and trusted liaison with Team Members, managers, vendors, and suppliers
Manages competing priorities under strict deadlines, must have problem solving skills and attention to detail
Is team-focused, has a commitment to creating Community with team members and guests
Enjoys working with people and enthusiastic about corporate and social event management
Has excellent analytical and problem-solving skills
Excellent verbal and written communication skills; Has the ability to read, understand and communicate in English
Displays financial and business acumen and strong intrapersonal skills
Is proficient in Microsoft Office Suite
Preferred certifications include ServSafe and state/local licensing requirements
Must be able to work up to 40 hours per week in a variety of shifts