Restaurant Manager - Wethersfield

Description & Requirements

We are looking for an experienced, responsible Restaurant Manager with a background in restaurant management who will support the general Manager. The ideal management candidate should be energetic, personable, engaging, and understand the technical aspects of great hospitality. Must have a flexible schedule, experience in a high-volume setting, and be willing to roll up your sleeves to get “hands-on”. Previous restaurant management experience preferred but not required.

• ServeSafe Certified
• Basic understanding of the Microsoft suite of programs, Brink POS (preferred)
• English, Basic Spanish (preferred but not required)
• Full Time, In-Person
• Management must be able to be scheduled on weekdays and weekends, and holidays excluding Thanksgiving & Christmas.
• This hands-on restaurant manager position requires 90% of the work week to be spent actively engaged in running shifts.
• Must be able to work on your feet for up to 10 hours at a time and be able to lift at least 50 lbs

Pay & Benefits

Starting at $60,000 annually depending on experience, plus bonus

• Dental Insurance
• Employee discount
• Health Insurance
• Paid time off

Your Responsibilities

As a Restaurant Manager, your responsibilities include...

• Cultivate and maintain a positive environment for all team members and guests
• Conduct the day-to-day restaurant operations according to company standards and policies
• Directly responsible for managing and supervising front and back-of-house employees
• Engage and provide hospitality for guests
• Understand and embody the Sally’s Apizza culture and historical evolution of the brand
• Be the direct point of contact for all front and back-of-house team members on a shift-to-shift basis
• Mentor, teach, and train hourly line staff to perform at a high level and exceed expectations while building relationships as the restaurant manager with employees that foster loyalty and teamwork
• Adhere to and coach our standard operating procedures for all front and back-of-house hourly positions
• Help to solve all guest-related issues
• Maintain a presence in the dining room to ensure hospitality is provided and a smooth flow of service
• Conduct daily pre-shift meetings with the hourly staff
• Perform end-of-shift closing duties to company standards
• Communicate operational updates to the General Manager
• Interview and hire new hourly line staff
• Administer progressive discipline to hourly line staff when necessary
• Monitor staff performance and actively participate in staff performance reviews
• Aid in the opening and closing of the restaurant when necessary

Sally’s Core Values

• Obsession for Apizza: True passion for the uncompromised quality and tradition of New Haven Apizza. Strive for excellence and bring your personal best to work every day.
• Commitment To Our Guests: Demonstrate warmth and care while creating memorable moments of hospitality for all guests.
• Strength of Character: Take pride in your job and use best judgment to do what is right and fair even when no one else is looking. Actively seek to build trust with colleagues and guests.
• We Are Family: We are a hard-working crew that takes care of and supports one another while courageously providing honest feedback to hold each other accountable.