Restaurant Manager (Salary Negotiable + Quarterly Bonus Structure)

About the role

Small Cheval- Wilmette, a part of Hogsalt, is seeking a Full Time Restaurant Manager to lead their team. The ideal candidate is passionate about upholding Hogsalt’s values of harmony, accountability, and resilience, and is enthusiastic about providing genuine hospitality to guests.

Responsibilities

• Progress and refine all areas of service in the restaurant.
• Ensure all policies and procedures are followed, including recruiting, hiring and training, 6-month employee reviews, progressive discipline, and any other employee documentation.
• Communicate professionally and confidently with guests, employees, and leadership.
• Complete daily opening and closing duties according to Small Cheval procedures.
• Cash handle and process refunds.
• Manage and approve time cards and payroll.
• Complete tip exchanges.
• Maintain restaurant facilities, equipment, and supplies, including placing product orders.
• Aid in creating all hourly schedules, adhering to company standards for labor management and maintaining appropriate staffing levels for the restaurant.
• Review store financials daily to manage comps, expenses, labor, and overall revenue.
• Act as the “point person” for all guest relations, including responding to guest emails, resolving service or food issues, and promoting hospitality throughout the restaurant and in each guest interaction.
• Work collaboratively with the Events, Marketing and Branding, Purchasing, Culinary, and Small Cheval Director teams to promote the overall financial health of the restaurant.
• Provide consistent coaching and support for all hourly employees, and possess the ability to fill into any hourly position.

Qualifications

• At least two years of FOH leadership experience in quick-service or full-service restaurants; prep and cooking experience preferred.
• Ability to identify problems and be solution-oriented regarding service and restaurant operations.
• Must have open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations.
• Must be able to frequently lift items weighing up to 50 pounds.

Benefits

• Partially subsidized medical, dental, vision, life insurance.
• 401(k) program.
• Commuter benefits.
• Dining discounts and rewards.
• Vested paid time off.

Pay

Details TBD.

Schedule

Details TBD.

Application

Apply directly to this ad!