Restaurant Manager - Jōji

About the role

The Restaurant Manager position is a salary-based position that manages all the front-of-house employees and works closely with the Chef-Partners of the restaurant. The Restaurant Manager is responsible for consistently providing restaurant guests with friendly and professional service, delivering 100% guest satisfaction. The Restaurant Manager ensures the policies and procedures of the restaurant are implemented by the staff members.

Essential Duties

• Team Member Training
• Trains staff to maximize revenue through increase sales/spending
• Conducts weekly training to raise staff awareness of Japanese cuisine pronunciations, origin, and cooking techniques
• Ensures staff is up to date on all menu offerings
• Facilitates communication between FOH and BOH staff
• Purchasing and Inventory
• Oversee all ordering of flatware, plateware, cleaning supplies, guest materials, paper goods, etc with the assistance of AGM
• Service
• Supervise to ensure Forbes Travel Guide standards are met during daily services
• Interact with guests and serve as required and make recommendations
• Aid Sommelier with wine service when appropriate
• Ensure the staff members are aware of individual guest’s preference, highlights and dietary restrictions

Competencies & Qualifications

• Previous experience in a fine dining/Japanese Omakase environment, preferably in a similar role (4 years)
• Extensive knowledge of and interest in Japanese cuisine
• Operate Toast, the point-of-sale (POS) computer system accurately
• Actively practice food safety procedures
• Organizational skills
• Effective time management
• Pleasant demeanor
• Positive and clear written and oral communication skills
• Ability to work well in a team, fine dining, fast paced environment
• Ability to engage guests successfully and build relationships
• Impeccable grooming as defined by management and dress code

Compensation Details

Compensation: Salary ($85,000.00 - $95,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts, Wellness Program

Required Skills

• Leadership
• Staff Development
• Customer Service Excellence
• Attention to Detail
• Problem Solving
• Adaptability
• Cultural Awareness
• Sales Strategy