Restaurant Manager - JO Restaurants

About the role

The Restaurant Manager oversees all aspects of food and beverage operations while ensuring compliance with company operating procedures. This role maintains the flow of the restaurant and acts as a liaison between front and back of the house and guests to provide an enjoyable and memorable experience.

Responsibilities

• Coordinate guest needs, including assisting in facilitation of menu planning and dietary restrictions.
• Investigate and tactfully resolve complaints regarding food quality, service, or accommodations.
• Maintain presence in the dining area and at tables to build rapport with guests and recognize repeat visitors.
• Monitor budgets and payroll records, and review financial transactions to ensure expenditures are authorized and budgeted.
• Work with the Executive Chef to maintain food, liquor, wine, and equipment inventory.
• Schedule staff hours and assign duties.
• Maximize bar profitability by ensuring portion control and monitoring accuracy of charges.
• Update job knowledge through educational opportunities, professional publications, and networking.
• Establish standards for personnel performance and customer service, including staff development and training.
• Resolve staff issues, hire new staff, and evaluate employee performance.
• Review work procedures and operational problems to improve service, performance, or safety.
• Perform other administrative and operational duties as needed.

Requirements

• 2 years of restaurant management experience.
• Knowledge of food and wine.
• Familiarity with all job functions in the restaurant (e.g., bussing, serving, bartending).
• Computer skills, including proficiency with POS (Point of Sale) systems.
• Strong organizational skills and ability to prioritize and multi-task in a fast-paced environment.
• Outgoing, pleasant personality with a desire to please guests.
• Good organizational and interpersonal communication skills.
• Flexible schedule, with availability to work days, nights, weekends, and some holidays.
• Ability to lift up to 50 pounds.
• Ability to stand for up to 8 hours.
• Reliable transportation.

Benefits

• 401K with employer match.
• Competitive health insurance benefits (medical, dental, and vision).
• HSA option available.
• Supplemental insurance policies through AFLAC.
• Paid vacation, sick time, and holidays.
• Restaurant credit.
• Employee discount on food.
• Cell phone credit/allowance.

Pay

$65,000 – $70,000 per year.