Restaurant Manager (Church's Chicken)

About the role

Refuel Operating Company, LLC (“Refuel”) is a fast-growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Backed by strong growth and a people-first culture, Refuel offers team members the opportunity to build rewarding careers in a supportive environment that values integrity, teamwork, and community.

Responsibilities

• Ensure our customers have great guest experience, by ensuring our products are hot, fresh and delicious.
• Manage and develop employees in the restaurant and ensure they are clean and neat in appearance.
• Ensures cleanliness of the property (restrooms, floors, coolers, kitchen, front counter, back-office, dining area, fountain area, sidewalk entrance etc.).
• Ensures all employees are upholding strict food safety standards.
• Navigate customer complaints with grace and escalate complaints as necessary to the District Manager, QSR if unresolved.
• Ensure perishable products are properly rotated and stored to maintain freshness, avoid cross-contamination, and minimize spoilage.
• Actively recruit, interview, and staff store with the required number of employees to operate at budgeted hours without overtime or over-budget exceptions.
• Responsible for controlling inventory to maintain inventory shortage performance (at less than 1.0% short to merchandise sales).
• Compiles, inputs, reconciles, and balances each component of the daily close-out paperwork as well as completes end-of-the-day accounting by 8:00 am.
• Conduct cash audit weekly.
• Strictly follow and enforce the Vendor Check In policy and personally count all merchandise received into the store.
• Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.

Requirements

• An ideal candidate will have experience with or understanding of:
• The physical ability to perform all duties of a restaurant team member regularly.
• Food service/safety experience.
• Good leadership, communication, and team-building skills.
• A minimum of two years’ experience managing a quick-service restaurant.
• A valid driver’s license.

Qualifications

• Education and Experience:
• An ideal candidate will have the following education and experience:
• A high school diploma or equivalent.
• Two years’ experience managing a quick-service restaurant.

Skills

• Physical ability to perform all duties of a restaurant team member regularly.
• Food service/safety experience.
• Good leadership, communication, and team-building skills.

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount
• Paid training

Pay

This position is salaried and exempt from the Fair Labor Standards Act (FLSA).

Schedule

This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.