Restaurant Manager - Brasserie Boulud - New York

About the role

Brasserie Boulud, a new 10,000‑sq‑ft French brasserie opening this fall in the Upper West Side, is seeking an experienced and dynamic Restaurant Manager to oversee daily front‑of‑house operations and ensure the highest standards of service, hospitality, and efficiency. The manager will lead service teams, maintain operational excellence, and deliver an exceptional guest experience aligned with the restaurant’s fine‑dining standards.

Key Responsibilities

• Oversee all front‑of‑house operations during service, ensuring smooth and efficient execution.
• Lead by example, coach, and develop FOH team members including servers, bartenders, hosts, and support staff.
• Maintain and uphold the highest standards of hospitality, service, and presentation.
• Monitor dining room flow, pacing, and guest satisfaction, addressing any issues promptly.
• Collaborate with the culinary team to ensure seamless communication and execution of service.
• Manage scheduling, labor costs, and staffing levels in accordance with business needs.
• Assist with recruiting, interviewing, hiring, and onboarding of FOH team members.
• Ensure compliance with all health, safety, and sanitation standards, as well as company policies.
• Oversee opening and closing procedures and maintain operational readiness.
• Support inventory management, ordering, and cost‑control initiatives.
• Handle guest feedback and resolve concerns in a professional and solutions‑oriented manner.

Qualifications

• Minimum of 3–5 years of management experience in a fine‑dining or upscale restaurant.
• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.
• Deep understanding of service standards, food and beverage knowledge, and guest experience.
• Ability to thrive in a fast‑paced, high‑volume environment.
• Strong organizational and problem‑solving skills.
• Familiarity with POS systems and reservation platforms (e.g., OpenTable, Resy).
• Flexible availability, including evenings, weekends, and holidays.

Physical Requirements

• Ability to stand and move throughout the restaurant for extended periods.
• Ability to lift and carry up to 50 lbs.
• Ability to work in a high‑volume, fast‑paced environment.

The Dinex Group LLC is an equal‑opportunity employer and does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression, sexual orientation, marital status, veteran status, national origin, ancestry, age, disability, genetic information, citizenship status or any other characteristic protected by law.