Restaurant Manager

Essential Duties And Responsibilities

• Must follow proper Twin Peaks Girl Audition Guidelines
• Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
• Ensure that alcohol is always served responsibly and in accordance with the law
• Drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
• Hold kitchen staff accountable to standards, safety, and sanitation guidelines
• Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits
• Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
• Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
• Effectively coach and counsel
• Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
• Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
• Ensure that Steps of Service are followed at all times and motivate staff to provide P.E.A.K.S. service to every table
• Hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines
• Consistently manage the execution of Performance Based Scheduling
• Effectively execute training and development programs including personal development

Education And/or Experience

Must have leadership experience in high-volume restaurants and/or bars.

Language Skills: Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful.

Reasoning Abilities

Ability to apply common sense and understanding to carry out simple one or two-step instructions.

Ability to deal with standardized situations with only occasional or no variables.

Ability to mathematically compute proper change and accurately settle checks.

Certificates, Licenses, Registrations

Ability to apply common sense understanding to carry out multi-step instructions.

Ability to deal with quickly changing situations with many variables.

Ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits.

Physical Demands

• Regularly required to stand for up to 10 hours
• Walk
• Use hands and fingers to handle, feel, or carry objects, product, or controls
• Talk or hear
• Frequent reaching with hands and arms
• Sit occasionally
• Lift and/or move up to 40 pounds occasionally
• Close vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment

• Regular exposure to fumes or airborne particles from the kitchen
• Occasional exposure to wet and/or humid conditions, when in the dish area or walk-in cooler
• Sometimes use toxic or caustic chemicals when cleaning
• Noise level at Twin Peaks is usually loud
• Exposure to cigarette or cigar smoke in some smoking sections