Restaurant Manager
What You’ll Do
You're a hands-on leader who inspires your team while driving operational excellence. You'll mentor team members to become future leaders, partner with the Head Coach to set goals and track performance, and use data-driven insights to navigate challenges and ensure exceptional guest experiences that build healthier communities through real food.
Essential Functions
People + Leading the Team: Partners with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition. Anticipates operational needs and adjusts deployment to support smooth operations. Provides hands-on coaching, steps in during peak times or staffing gaps, and ensures clear communication for consistent execution.
Food Safety + Journey: Upholds high standards for food safety, cleanliness, and equipment maintenance by inspecting food quality, checking temperatures, and ensuring compliance. Partners with the Head Coach to promptly resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.
Customer Experience: Ensures a clean, hospitable, and brand-aligned guest journey by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions to deliver fast, accurate, and memorable in-store and digital experiences.
Financial + Business Acumen: Supports operational excellence by managing controllable costs, executing schedules, and partnering with the Head Coach to drive sales and implement short- and long-term strategies using insights from the Ops Dashboard.
Systems, Process + Tech: Ensures effective team deployment and expert use of systems by supporting daily operations, troubleshooting issues, and prioritizing tasks to drive smooth and efficient execution.
Execute Assistant Coach Career Path Duties: Perform all essential functions outlined in the Shift Leader role, including those from the Kitchen Lead and Team Member roles.
Minimum Requirements
Meet all physical requirements for all roles within the career path, including the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.
Experience in fast casual restaurant chains
Hands-on experience with local, organic, and sustainable products
Familiarity with tech tools and systems used in operations and scheduling
Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure
Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences
Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight
Perks
Competitive base salary + 15% bonus potential
Medical, dental + vision insurance plans to suit your and your family’s needs
Paid Vacation + Wellness time
401(k) program
Paid family leave; we fully support new parents
Complimentary greens
Free sweetgreen swag
An opportunity to make a real impact on the people around you, both by growing them and connecting them to real food
A collaborative team of people who live our core values and have your back
A clear career path with opportunities for development, both personally and professionally
Salary Range
Starting salary range based on experience $65,000—$68,000 USD