Restaurant Manager
Job Summary
Lead day-to-day front-of-house operations, ensuring consistent, high-quality service standards.
Hire, train, and develop FOH team members in fine dining service techniques and guest engagement.
Create and manage staff schedules, payroll, and labor alignment to support business needs.
Carry out daily pre-shift meetings and ongoing team communication to ensure service readiness.
Create and oversee reservation systems, seating strategies, and floor plans to maximize flow and guest experience.
Develop station assignments, side work responsibilities, and service execution plans.
Partner cross-functionally with culinary, events, and operations teams to ensure seamless service.
Maintain dining room presentation, cleanliness, and adherence to brand and service standards.
Handle guest feedback and resolve concerns with professionalism, empathy, and urgency.
Support execution of special events, private dining, and promotional activations.
What We’re Looking For
Experience in upscale or fine dining environments, with leadership responsibility in front-of-house operations.
Ability to lead, coach, and develop hourly teams in a high-performance service culture.
Strong understanding of high-volume service and event-driven operations.
Financial awareness, including labor management, inventory oversight, and cost controls.
Experience with reservation systems, POS platforms, and basic office tools (Word, Excel, Outlook).
Strong communication skills and the ability to collaborate across departments.
A calm, solutions-oriented approach in fast-paced and high-pressure situations.
Professional presence with a commitment to hospitality and guest satisfaction.
Bachelor’s degree in Hospitality or related field is a plus, or equivalent hands-on experience.
Pay
$80,000 - $90,000
Schedule
N/A
Benefits
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Retail Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Qualifications
Experience in upscale or fine dining environments, with leadership responsibility in front-of-house operations.
Ability to lead, coach, and develop hourly teams in a high-performance service culture.
Strong understanding of high-volume service and event-driven operations.
Financial awareness, including labor management, inventory oversight, and cost controls.
Experience with reservation systems, POS platforms, and basic office tools (Word, Excel, Outlook).
Strong communication skills and the ability to collaborate across departments.
A calm, solutions-oriented approach in fast-paced and high-pressure situations.
Professional presence with a commitment to hospitality and guest satisfaction.
Bachelor’s degree in Hospitality or related field is a plus, or equivalent hands-on experience.