Restaurant Manager

About the role

At Portillo’s, we’re seeking a Restaurant Manager to lead a team of high performers in our fun, fast-paced environment. The ideal candidate should be ready to model operational standards, motivate team members, and deliver exceptional guest experiences.

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts
• Create lifelong memories for guests and team members
• Motivate and manage team members to provide the highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Foster team engagement through frequent recognition and communication
• Ensure compliance with sanitation, food and restaurant safety regulations
• Train Portillo’s team members on operations of the restaurant
• Deliver exceptional guest experiences, making each visit memorable and fostering connections
• Execute shift planning, scheduling, training execution, and daily routines
• Manage cash handling, plan for and make critical business decisions around inventory, budget, and labor

Qualifications

• Minimum of 1-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
• Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of P & L and restaurant operations
• Great communication skills, including reading, speaking, and understanding English
• High school diploma or equivalent
• Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays

Benefits

• Participation in a discretionary bonus program based on restaurant performance
• Monthly technology reimbursement
• Uniform allowance
• Free shift meals
• Access to educational benefits
• Perks and discounts
• Eligible for a bun-believable benefits package
• Health insurance options
• Dental and vision plans
• Paid time off
• 401(k) with company match
• Flexible Spending Accounts (healthcare and dependent care)
• Voya Financial benefits
• Employee Stock Purchase Plan
• Voluntary benefits like pet insurance, critical illness coverage, and identity theft insurance