Restaurant Manager

About Us

We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse in the United States. Outback Steakhouse is an Australian theme restaurant that opened in March of 1988. At Outback Steakhouse, we take food seriously without forgetting the fun, and we are proud to do things uniquely while striving to positively impact the lives of our people we call “Outbackers.” We believe if you treat people “Just Right,” success is sure to follow. It’s a culture of respect and camaraderie that breeds enthusiasm. We start by indulging each customer like a guest in our own home and commit to the success of every Outbacker through training and development.

Out West Restaurant Group is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to protected characteristics.

About the Role

With limited supervision, the Restaurant Manager is responsible for the daily operations of the front-of-house (FOH) and back-of-house (BOH) functions in a restaurant. This role ensures adherence to company standards, delivers an exceptional customer experience, and provides professional leadership and direction for employees. All new managers will go through an extensive Manager in Training (MIT) program, combining this with your previous experience to set you up for success as a top-notch leader within the Outback family.

Responsibilities

• Contributes to the success of the restaurant’s operations in both FOH and BOH.
• Leads and mentors a team, creating an enjoyable work environment.
• Optimizes profits through effective labor management and control of food and beverage costs via proper ordering and inventory practices.
• Ensures compliance with company policies and procedures.
• Increases customer satisfaction by maintaining high standards of service.
• Drives business growth through sales and marketing initiatives.
• Recruits new talent to fill future staff openings.
• Ensures safe food handling, cleanliness, safety, and sanitation standards at all times.
• Maintains food quality with proper safety equipment, tools, and adherence to recipe specifications.
• Ensures each dish meets standards for taste, temperature, and presentation.
• Maintains an organized, clean, and orderly restaurant with immaculate standards.

Requirements

• Proven management experience (2+ years) in a restaurant supporting large teams; full-service experience preferred.
• Demonstrated success in a leadership role.
• Flexibility to work at other locations in the region when needed.
• Minimum age of 21 years.
• Highly proficient in English verbal, reading, and writing communication skills.
• Ability to lift, carry, or move up to 30 lbs.
• Able to work in hot and cold environments.
• Ability to walk and stand for extended periods, up to 10 hours per shift.
• Frequent bending, reaching, kneeling, squatting, and stooping.
• Manual dexterity to handle glassware, utensils, and technology systems.
• Ability to move quickly in a fast-paced environment.
• Visual ability including distance, close, color, depth, and peripheral vision, as well as the ability to adjust focus; ability to work in areas with low or dim lighting.
• Ability to perform essential job functions with or without reasonable accommodation.
• For California-based positions: Responsible Beverage Service Certification required (can be completed during training, up to 60 days after start date).

Benefits

• Comprehensive health insurance (Medical, Dental, Vision) with individual and family plans.
• 2 weeks of paid vacation accrual.
• 401k Retirement plan.
• Group Life and AD&D Insurance, Short-Term and Long-Term Disability.
• Accrued Paid Sick Leave.
• PerkSpot Discounts.
• Robust supplemental benefits package.
• Growth opportunities to upper management with development programs designed for future promotions.
• Incredible work-life balance targeting a 47-hour work week.
• 11-week paid on-site training program.
• Complimentary manager shift meal.
• Hospitable culture that recognizes hard work, effort, perseverance, and leadership.
• Company-sponsored Employee Assistance Program.