Restaurant Manager

About the role

The Sheraton St. Paul Woodbury Hotel seeks a Restaurant Manager to oversee the day-to-day operations of the restaurant in accordance with established guest service and sustainability standards.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Ensure that food quality is consistent, appealing, and prepared to guest specifications.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Ensure that the restaurant complies with sanitation and safety standards for guests and associates.
• Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns.
• Check that all equipment is in working order.
• Follow up on work orders so repairs and maintenance of the facility are completed on a timely basis.
• Document inventory forecast usage and monitor supply.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Oversee serving staff to ensure proper liquor controls are in place and all cash handling policies and procedures are followed. Comply with all accounting policies in order to ensure SOX compliance.
• Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Requirements

• Average of 3-6 years restaurant experience.
• Associate's degree preferred.

Skills

• Strong leadership and interpersonal skills.
• Ability to manage multiple tasks simultaneously.
• Knowledge of food service operations and safety regulations.
• Excellent communication and problem-solving abilities.

Benefits

• Comprehensive health insurance options.
• Flexible work schedule.
• Professional development opportunities.
• Accommodations for employees.

Pay

$23.00 to $26.00 per hour.

Schedule

Work schedule varies and will include working on holidays, weekends and alternate shifts.

Work Environment and Context

Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It.