Restaurant Manager

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar, and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. The Cooper's Hawk Wine Club is one of the largest in the world, offering top-notch award-winning wines and exclusive membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to guests and Wine Club members. With Piccolo Buco by Cooper’s Hawk, we’re also bringing the vibrant flavors of Rome to them, creating a unique lifestyle brand.

About the Role

A Restaurant Manager at Cooper’s Hawk helps manage the complexities of running a high-volume, scratch kitchen, full-service restaurant, complete with a retail market, tasting room, and Wine Club program. You’ll grow and inspire a team, deliver uncompromising hospitality to guests, and help grow a vibrant wine club community. By adhering to high standards and adding a personal touch, you’ll turn moments into lasting memories.

Responsibilities

• Lead 1–2 department areas with confidence, maintaining a professional image and upholding Cooper’s Hawk standards.
• Use tools like POS systems, scheduling and inventory software, and Microsoft Office to stay organized.
• Conduct weekly inventory and manage department-level financial performance.
• Hire, train, and schedule hourly team members.
• Ensure policies and operating systems are followed.
• Maintain a safe, secure, and healthy work environment.
• Take initiative to solve problems and improve operations.
• Foster strong collaboration between kitchen and front-of-house teams.
• Lead department and community meetings.
• Coach and develop team members to ensure smooth shift execution.
• Partner with the General Manager to achieve restaurant goals.
• Represent Cooper’s Hawk values and create a respectful, inclusive work culture.
• Support your team with the tools and training they need to succeed.
• Provide personalized service that makes every guest feel special.
• Build and grow the Wine Club Community by educating guests and inviting them to join.
• Empower your team to create special experiences that keep guests coming back.
• Celebrate wins, big and small, with your team and guests.

Requirements

• Must represent Cooper’s Hawk values.
• 1-2 years of supervisory experience in a full-service restaurant (scratch kitchen experience preferred).
• Minimum age requirement of 21 years.
• Excellent verbal and written communication skills.
• Results-driven; able to coach team to hit restaurant targets (e.g., Wine Club Community growth).
• Ability to read, understand, and communicate in English.
• Demonstrates financial acumen.
• Proficient in Microsoft Office Suite.
• Preferred certifications include ServSafe and state/local licensing requirements.
• Must be able to lift and carry up to 40 lbs.
• Must be able to stand for at least 10 hours per shift.
• Must be able to work 50-60 hours per week.
• Must be able to work flexible shifts and schedules, including weekends and some holidays.

Benefits

• 50 percent dining and carryout discount; 40 percent retail wine discount; 20 percent discount on retail and private events.
• Monthly complimentary wine tasting for two.
• Medical, prescription, dental, vision, and telehealth coverage, plus wellness discounts.
• 401(k) with company match.
• Health and flexible savings accounts (health and dependent care).
• Long-term disability; voluntary short-term disability.
• Basic life and AD&D insurance (with option to purchase additional coverage).
• Paid parental leave.
• Paid time off.
• Access to team member relief program.
• Wellness and mental health support.
• “Everyday Benefits” program, including insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services.
• Team member rewards, milestone recognition, and referral bonuses.
• Career development opportunities.