Restaurant Manager

Responsibilities

• Serving as an Advocate for the Busboys and Poeters brand
• Upholding Busboys and Poeters standards for employee performance and guest service
• Promoting cooperative effort, a team spirit, and good morale among employees
• Cooking, clearing tables, and serving food and drinks, when necessary
• Training and developing other staff members
• Evaluating employee performance, resolving personnel problems or grievances, and ensuring proper documentation
• Attending and conducting staff meetings
• Coordinating and facilitating training programs for new hires
• Collaborating with fellow Managers and the General Manager for effective business operations
• Handling guest complaints and providing excellent customer service
• Managing staff in terms of food preparation, customer service, cleaning, and repairs
• Coordinating equipment maintenance and repairs, and managing supplies
• Monitoring compliance with health and fire regulations
• Managing event coordination with the support of the Events Team
• Maintaining cleanliness and safety of the space
• Performing daily inspections and periodic audits
• Assisting with other employees' duties as needed

Requirements

• Served as a Front-of-House/Floor Restaurant Manager at a full-service restaurant for at least 2 years
• High school diploma, GED certificate, or demonstrated sufficient reading and math skills for manual and computer report preparation
• Hospitality and restaurant management certification or college degree preferred
• Strong team-building and communication skills
• Excellent customer service, treating guests like family
• Strong time management and accuracy skills
• Strong technical aptitude and computer skills (Web-based applications, Mobile applications, Excel, Word)
• Willingness to work evenings, weekends, and holidays
• Current licensure (Food Safety, ABRA, ServSafe, Alcohol Awareness) or ability to obtain within 30 days

Pay

$65,000 - $68,000 annually

Schedule

Full-time, Exempt, Salaried/ 50 hour work week