Restaurant Leader

Starting from $60,000 annually plus a monthly training incentive of $1,500. Pay is based on location, experience, and qualifications. Monthly incentives after training vary and are based on restaurant profitability.

About the role

The Restaurant Leader is responsible for the strategic direction of their restaurant, maintaining operations standards, and driving results through people development, sales, and profit growth. This role teaches, models, and upholds Raising Cane’s culture standards for all crewmembers, customers, and partners. The physical work environment includes a fast-paced kitchen (requiring extended periods of walking, standing, lifting, and bending), customer interaction, and work in varied temperatures. Responsibilities involve handling food products, common allergens, industrial equipment, commercial cleaning products, and necessary physical activities.

Responsibilities

• Ensures overall financial success of the restaurant, including forecasting and budgeting.
• Maintains restaurant compliance with company standards, policies, and laws.
• Hires and terminates management-level crewmembers, including status changes and payroll processes.
• Creates crewmember work and training schedules.
• Develops management-level crewmembers, including performance management.
• Acts as manager on duty, opens and closes the restaurant, and manages cash handling.
• Monitors profit and loss statements and executes strategy for financial and operational performance.
• Enforces Raising Cane’s policies and standards.
• Uses required tools, forms, and logs to support shift execution and document results.
• Deploys crewmembers during shifts and provides exemplary customer service.
• Utilizes reward and recognition programs for crewmembers.
• Authorizes employee functions requiring manager approval (e.g., discounts, timeclock overrides).
• Ensures cleanliness of the restaurant and facility maintenance.
• Achieves and maintains training restaurant status.
• Meets or exceeds performance metrics in crewmember and operations areas.
• Completes other duties as assigned.

Requirements

• Detail-oriented, organized, and able to manage multiple changing priorities.
• Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills.
• Able to work effectively both independently and collaboratively.
• Skilled in problem recognition, goal setting, planning, and execution.
• Able to measure performance subjectively and objectively with high emotional intelligence.
• Proficient in Microsoft Office (Excel, Word, Outlook) and adaptable to new systems.
• Able to work varied shifts (days, evenings, weekends) and travel as needed for work-related functions.
• Manages public dealings professionally and acts as a brand ambassador.
• 5+ years of restaurant or retail management experience.
• New restaurant opening and local marketing experience preferred.
• Must be 18 years or older.
• High school diploma or equivalent required; some college preferred.
• Possess a valid driver’s license.

Benefits

• Medical, dental, vision, and pharmacy benefits.
• Dependent care and healthcare flexible spending accounts.
• Company-provided life and disability insurance.
• Hospital indemnity, accident, and critical illness coverage.
• 401(k) with employer match (age 21 and older).
• Access to financial advisors for budget and retirement planning.
• One Pass Gym Membership Program.
• Tuition reimbursement.
• Crewmember Assistance Program.
• Pet insurance.
• Weekly pay (bi-weekly in some states like California).
• Competitive pay plus monthly bonus.
• Paid time off and sick time.
• 8 paid holidays a year (varies by location).
• Early closure for company events.
• Casual work attire.
• Perkspot employee discount programs.