Restaurant Host

About the role

Under the direction of Restaurant Management, the Host/Hostess serves, welcomes and greets guests at the restaurant, obtains information from guests, and ushers guests to seats ensuring a positive guest experience.

Responsibilities

• Greets guests at the entrance to the restaurant in a positive manner.
• Obtains basic information from guests such as name, number in party, and seating preferences.
• Ushers guests to seat locations at a pace that is comfortable to the guests.
• Enters guest checks in the computer system, applies monies received, and makes accurate change.
• Maintains current knowledge of rules, regulations, policies, and procedures including pre-check and cashiering procedures.
• Maintains strong communication with management and servers regarding guest information to ensure a positive and professional guest experience.
• Conducts themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Assists other line employees with daily responsibilities.

Requirements

• High School Diploma or equivalent with a minimum of 6 months experience in high-volume food service required, or the equivalent combination of education and experience.
• Must possess basic mathematical skills specific to position responsibilities.
• Must be able to lift up to 25 pounds and work standing and walking for long periods of time.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Must have the ability to read and understand all Seminole Tribe of Florida policies and procedures and complete standard forms and reports required.

Work Environment

• May be exposed to casino-related environmental factors including second-hand smoke, excessive noise, and constant interaction with the general public.
• Frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk, or hear, and taste or smell.
• Must frequently lift and/or move 20 pounds or more.
• Requires close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
• The casino environment is hectic, fast-paced, and often crowded and noisy.

Benefits

We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status. For our full list of Team Member Benefits, please visit our career site: www.gotoworkhappy.com/benefits.

Additional Information

The Tribal Council gives preference in all employment practices to Native Americans. First preference in hiring, training, promoting, and all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations prior to an offer being extended. These background checks may include, but are not limited to: credit check, criminal background check, and drug screen.