Restaurant Host

The Fenway Hotel, originally opened in 1927, is an iconic jazz-age landmark and a member of Marriott International’s Autograph Collection®. Overlooking the Dunedin Channel, the hotel celebrates Dunedin’s rich music history and offers a boutique experience for guests. As a Mainsail Lodging & Development property, we foster a positive culture with growth opportunities—recognized as a 2025 Tampa Bay Top Workplace by the Tampa Bay Times.

About the role

As a Restaurant Host, you will greet and seat guests in the restaurant, ensuring a warm, friendly, and efficient welcome to start their dining experience.

Responsibilities

• Welcome each guest genuinely and seat them as quickly as possible.
• Converse with guests in a friendly, hospitable, and informative manner.
• Use a rotation method to ensure fair seating distribution.
• Report to work on time and in proper uniform/approved attire.
• Work collaboratively with all hotel team members.
• Maintain cleanliness of the greeter station and front of the restaurant.
• Check tables to ensure they are set up and ready for guests.
• Communicate seating updates to servers and assist them as needed.
• Have knowledge of all hotel areas, including private dining rooms.
• Monitor and assist with the flow of private dining rooms.
• Detail tables by removing unused items and extra place settings.
• Attend monthly department meetings and daily stand-ups.
• Perform other duties as requested by management to enhance guest service.
• Use POS systems (MICROS) and Yelp reservation system.
• Assist managers with daily duties, including station scheduling.
• Follow procedures outlined in the training manual.

Requirements

• High School diploma or higher.
• Previous hospitality experience preferred; at least one year in a host position in the Macon, GA area is a plus.
• Excellent customer service and communication skills (verbal and written).
• Ability to use technology, such as tablets and iPads.
• Ability to assist with menu revisions when needed.

Physical Demands

• Ability to sit or stand for extended periods.
• Ability to communicate clearly.
• Ability to lift 20 lbs. or more.
• Corrected vision to normal range.
• Long hours may be required.

Mental Demands

• Make sound judgments quickly.
• Work on multiple tasks while meeting deadlines.
• Manage differing personalities in the workplace and community.
• Maintain confidentiality.
• Work effectively in stressful, high-pressure situations.
• Anticipate, prevent, identify, and solve problems.

Note: The hotel operates 24/7, and employees may be required to work varying shifts based on business needs. A hospitable service atmosphere must be maintained at all times.

Benefits

Full-time Associate Benefits

• Medical, Dental, & Vision insurance.
• HSA & Flexible Spending Account options.
• Basic Life & Disability Plan options.
• 401K Retirement Plan.
• Paid Time Off.
• Holiday Pay.
• Career Training & Development Opportunities.
• Tuition Reimbursement.
• Bereavement Leave.
• Employee Assistance Program (EAP).
• Jury Duty (may vary by state).
• Employee Discounts.
• Employee Referral Bonus.
• Free meal for all full-service hotel employees.

Part-time Associate Benefits

• All benefits listed above except Medical Insurance, Holiday Pay, and Tuition Reimbursement.