Restaurant Host

Job Description The Restaurant Host is to interact with all guests and ensure they have a great experience when dining at the Hotel. The Host will promptly welcome every guest to the restaurant and escort them to their table. The Host is to ensure that all guests' needs and expectations are exceeded, and to resolve any issues efficiently and effectively to the guest's satisfaction. Job Responsibilities Greet guests personally as they enter the establishmentAnswer telephones using appropriate etiquetteAccept to-go orders over the telephoneReceive and record dining reservations on the telephoneEnsure the proper setup of dining roomEnsure dining room seating is controlled and that there is server parity in number of tablesEnsure neatness and cleanliness of stationsPresent menus, make recommendations and take orders if necessaryAssist other food and beverage staff when necessaryLiaise between staff and customers to ensure great serviceAnticipate and address guests' service needsThank guests with genuine appreciationAll other job duties as required by supervisor Job Qualifications Prior food and beverage industry experience preferredAbility to satisfactorily communicate in English with guests, co-workers and management to their understandingStrong written and verbal communication skillsPositive, upbeat attitude and personalityAbility to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervisionPunctuality and reliable attendance