Restaurant Host

Find us in the arts district, with the State Capitol and a half-dozen museums within 10 minutes' walk. We bring Denver's spirit indoors with curated artwork throughout the hotel, and mountain and city views at every turn. See downtown from a new vantage at our rooftop bar and restaurant. Memorable event space includes a dedicated team and on-site catering.

Why This Role?

Joining the FIRE Restaurant and Lounge at the ART hotel in Downtown Denver presents a unique and exciting opportunity for restaurant bussers looking to make a significant impact in a dynamic environment. FIRE stands out from other Denver restaurants and bars with its reinvented, local approach. Creative cocktails and savory creations ignite a feeling of warmth within our culinary spaces, all of which feature unique sculptures, installations, and the Denver skyline.

What's In It for You?

• Comprehensive Benefits: Medical, Dental, and Vision
• Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses and Commonwealth University
• Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Responsibilities

• Guest Experience & Greeting
  • Warmly welcome and greet guests as they arrive.
  • Provide excellent customer service, ensuring guests feel valued.
  • Escort guests to their tables and present menus.
  • Manage special requests, such as seating preferences or accessibility needs.
• Reservation & Seating Management
  • Manage reservations using the restaurant’s booking system.
  • Coordinate table assignments to maximize seating capacity and efficiency.
  • Communicate wait times accurately and manage the waitlist.
  • Maintain a smooth flow of guests entering and leaving the dining area.
• Communication & Coordination
  • Communicate with servers and kitchen staff to ensure smooth service.
  • Inform guests of daily specials, promotions, or special events.
  • Answer phone calls regarding reservations, restaurant details, and inquiries.
• Maintaining Cleanliness & Organization
  • Keep the host stand and entrance area clean and organized.
  • Ensure menus, promotional materials, and reservation books are up to date.
  • Assist in setting up the dining area when needed.
• Team Collaboration & Support
  • Work closely with restaurant managers, servers, and bartenders.
  • Assist with light bussing or resetting tables if necessary.
  • Handle guest concerns professionally and escalate issues when needed.

Requirements

• High school diploma or equivalent
• Must be able to communicate effectively in English and interact well with guests and staff.
• Self-starting personality with an even temperament, always maintaining a professional appearance and manner.
• Willingness to pitch in and assist co-workers, promoting a team-oriented work environment.
• Strong knowledge of food and wine pairing is highly sought after, contributing to an elevated experience.

Pay

Hourly Range: $19.29-$20.29

Schedule

Full-time. Must be able to work weekends and holidays.

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

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